Privacy Policy

1. Introduction

Midwest Industrial Supply & Surplus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number, mailing address)
• Billing and shipping addresses
• Order and payment records (amount, date, and a payment reference) — card and bank account numbers are entered on Stripe's secure pages and are never collected or stored by us
• Company name and job title
• Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, products, and services
• Send promotional emails and newsletters (with your consent)
• Improve our website and customer experience
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service providers who assist in our operations (payment processors, shipping carriers)
• Business partners for joint marketing efforts
• Legal authorities when required by law
• Successors in the event of a merger or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: